I did the "online checkin" option and went through the whole process only to find that when I arrived, there was a massive line and I was told that I still had to wait despite my online instructions saying I may pick up the key.
Terrible service. 4 visits to install a tow bar that was never there spite confirmation from the shop that parts and technician were there. I would not recommend this location. In fact AVOID IT IF AT ALL POSSIBLE!!!!
Took over an hr to get my reserved truck. Then was threatened to tow my car bcz I came alone so I had to come back for my car. Rep didn't give me my discount bcz he didn't know how. Bought the truck back and was charged for gas even though they had it marked wrong. Sucks
This location has clean reliable trucks,,,, the female employees all have Friendly excellent customer service,,, also they are very attractive
Very slow, very unprofessional. Uhaul as a corporation is very bad and unprofessional. Called about an issue and talked to lady with screaming baby on phone for 30 min. Got truck with wrong registration. If pulled over by police, I know I would have gone to jail. On phone for hours. No ink for printer, cannot get receipts at desk, email only. Just poor customer service all around.
U Haul Of Marlow Heights is a US Moving Company based in Suitland Silver Hill, District Of Columbia. U Haul Of Marlow Heights is located at 3710 St Barnabas Rd, Suitland, MD 20746, USA.
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